Job Description

DepartmentEngineering and Technology LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed the most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do. Browse our Engineering and Technology team openings to see how you can make an impact with us.

Job Description:
  • Analyse requirements and perform network and system solutioning, planning, installation and setup of network and system architecture
  • Review new solutions and improve the resilience of the current network and system environment
  • Plan, deploy and monitor IT solutions to ensure system hardening and network security
  • Provide network, server and system operation support, issue isolation, and troubleshooting for incidents
  • Produce enterprise-level designs for Active Directory, and perform implementation, enhancement and maintenance
  • Proactively maintain Linux infrastructure technology for backend services
  • Collaborate with HQ IT operation engineers to plan and execute new projects and conduct technical transfer whenever required
  • Maintain detailed technical documentation for team members to review, learn and retrieve relevant information effortlessly
  • Continuously work on optimizing existing services and explore new technical solutions to address current and future challenges
  • Bachelor’s degree in Computer Science, Engineering or Information Technology or a related field preferred
  • Minimum 5 years of relevant experience operating in a similar role.
  • Strong network knowledge and hands-on experience in Palo Alto firewalls, and other network appliances (Cisco CCNA/CCNP is a plus)
  • Have the experience to handle Genesys Purecloud technology
  • Able to configure and optimize monitoring systems for all network devices and services
  • Windows/Linux server administration experience is required
  • Rich experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
  • Solid experience of configuring and operating VMware and HyperV products
  • Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
  • Have a passion for technology and wants to make a difference with technology solutions

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